Important: By using fr999, you agree to this Privacy Policy. We never sell your information to third parties without your consent.
1. Introduction
Fr999 (https://fr999.win) is an international online betting and gaming platform serving members in Bangladesh and other approved regions. We believe every user should have full control over their personal information.
This Privacy Policy clearly states what information fr999 collects, how it is used, how long it is retained, and how you can request its deletion. Our Privacy Policy is built in compliance with international data protection law (GDPR and applicable local laws).
Fr999 is fully committed to keeping your data secure. We regularly update our security measures and use the latest technology to protect your information.
fr999's Commitment: Your personal information will never be sold, shared with advertisers, or given to any unauthorised third party.
2. What Information We Collect
Fr999 only collects information that is genuinely necessary to provide its services. We do not collect excess or irrelevant data.
Directly Provided Information
- Identity Information: Full name, date of birth, nationality.
- Contact Information: Email address, mobile number, current address.
- Identity Verification (KYC): A photo of your National ID Card or passport — required only prior to withdrawal.
- Payment Information: bKash/Nagad/Rocket number (we do not store full card numbers).
Automatically Collected Information
- Device Information: IP address, browser type, operating system.
- Usage Information: Login time, page visits, game history.
- Cookies & Tracking: Session cookies, performance cookies.
- Transaction Details: Deposit and withdrawal history, betting records.
| Type of Information |
Collection Time |
Mandatory |
| Name & Email |
At Registration |
Yes |
| Mobile Number |
At Registration |
Yes |
| National ID Card |
KYC Verification Timeframe |
Yes, for withdrawals |
| Payment Method |
At First Transaction |
Yes |
| IP Address |
At Every Login |
Automatic |
| Cookies |
During Site Visit |
Partially Optional |
3. How We Use Your Information
Fr999 uses collected information solely for the purposes listed below. We never use your data for any unauthorised purpose.
- Account Management: Confirming registration, verifying login, and keeping your account secure.
- Service Delivery: Processing bets, gaming activity, and payments.
- Customer Support: Prompt resolution of your questions or complaints.
- Fraud Prevention: Detects suspicious activity to keep your account secure.
- Legal Obligations: Meeting the requirements of applicable laws and regulatory authorities.
- Service Improvement: Analyzing usage patterns to deliver a better experience.
- Promotional Communications: Promotional and bonus messages sent only with your consent.
Marketing Communications: You can unsubscribe from promotional emails or SMS at any time. Simply let the fr999 support team know.
4. Data Storage & Security
Fr999 uses industry-leading technology to keep your data secure. Our servers are monitored 24/7.
Security Measures
- 256-bit SSL Encryption: All data transfers are encrypted.
- Firewall Protection: Advanced firewall protection to prevent unauthorised access.
- Two-Factor Authentication (2FA): An extra layer of security at login.
- Regular Security Audits: Periodic audits conducted by third-party experts.
- Data Masking: Sensitive payment details are masked in logs.
Data Retention Period
While your account is active, fr999 retains the necessary information. After account closure, transaction records may be kept for up to 5 years in line with legal obligations. No data is retained beyond that.
Data Breach Policy: In the event of a security breach, fr999 will notify affected members within 72 hours and take immediate remedial action.
5. Data Sharing Policy
Fr999 does not share your information with third parties — with the exception of a few specific and unavoidable circumstances.
When Information May Be Shared
- Payment Processors: Only the information necessary to process transactions via bKash, Nagad, and Rocket.
- Legal Authorities: Upon a valid court order or lawful request from an investigative authority.
- Licensing Authority: Mandatory reporting to gaming license regulators.
- Anti-Money Laundering: Verification required to comply with AML regulations.
Never shared: Your information is never shared with advertisers, marketing agencies, data brokers, or any other party for commercial purposes.
6. Cookies Policy
Fr999 uses cookies on its website to enhance your browsing experience. Cookies are small text files stored in your browser.
Cookie Types
- Essential Cookies: Maintains login session and security — cannot be disabled.
- Performance Cookies: Measures site speed and performance.
- Functionality Cookies: Remembers your preferences (language, theme).
- Analytics Cookies: Analyzes overall usage patterns (no individual identification).
You can disable non-essential cookies at any time through your browser settings. Please note that doing so may affect the functionality of certain features.
7. Your Rights
As an fr999 member, you have the following rights over your own data. Contact the fr999 support team to exercise any of them.
- Right to Know: You can find out what information fr999 holds about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: After closing your account, you may request deletion of your data (subject to legal obligations).
- Right to Portability: You may request a copy of your data to download.
- Right to Object: You may object to the use of your information for specific purposes.
- Right to Restriction: In certain cases, you may request that the processing of your data be restricted.
To exercise your rights: Email us at
[email protected] — we respond within 30 business days.
8. Protection of Minors
Fr999 strictly does not serve anyone under 18. We are committed to keeping minors away from online gaming.
- Date of birth is verified at the time of registration.
- Age is confirmed as part of the KYC process.
- We do not knowingly collect data from anyone under the age of 18.
- If an underage member's account is found, it is immediately closed and no data is retained.
For Parents: If you suspect your child is using fr999, contact us immediately at
[email protected]. We will close the account and take appropriate action.
9. Policy Changes
Fr999 may update this Privacy Policy as needed. Members will be notified of any changes in accordance with the rules below.
- For significant changes, you will be notified by email at least 7 days in advance.
- For minor changes, the "Last Updated" date on this page will be revised accordingly.
- Continued use of fr999 after any changes will be considered acceptance of the updated policy.
- If you do not agree to the updated policy, you may request to close your account.
10. Frequently Asked Questions
Below are answers to the most frequently asked questions about our Privacy Policy.
No, fr999 never sells your personal information. We use your data solely for service delivery, fraud prevention, and legal compliance. No information is shared with third parties for advertising or marketing purposes.
Yes, once your account is closed you may request deletion of your data. However, certain information (such as transaction records) must be retained for up to 5 years to meet legal obligations. All other data will be permanently deleted.
fr999 does not store full payment numbers or card data. Only the information required to process transactions is transmitted securely via 256-bit SSL encryption. bKash, Nagad, and Rocket also apply their own security measures to protect your data.
You can opt out of promotional emails and SMS at any time by emailing the fr999 support team or letting us know via live chat. Even after unsubscribing, important account-related notices will continue to be sent.
fr999's servers are located in internationally recognised data centres that comply with global data protection standards. All data transfers are encrypted and regularly verified through security audits.